Privacy Policy – Digital Dental Forum

We, at DIGITAL DENTAL FORUM understand that your privacy is important to you and that you care about how your information is used and shared. We are committed to protecting your right to privacy when you visit our Website or avail the services that we provide. We will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law. You are advised to please read this Privacy Policy carefully.

This Privacy Policy discloses what information we gather, how we gather that information, how we use that information, and how you can review that information.

Your acceptance of Our Privacy Policy will be deemed to occur upon your first use of our Site. If you do not accept and agree with this Privacy Policy, you must stop using our Site immediately. In this Privacy Policy “we”, “our” and “us” refers to DIGITAL DENTAL FORUM and “you”, “your” and/or “Users” refers to the user of the Platform.

You must be 18 years of age or such other age of majority, if different from 18, in your jurisdiction of residence to visit or use the Website in any manner. If you are a minor in the jurisdiction of your residence or are an individual with any impairment in judgment resulting from (but not limited to) mental illness, mental handicap, intoxication, medication, or any other health or other problem that could impair judgment, you should review this Privacy Policy with your parent or legal guardian to make sure that you and your parent or legal guardian understands and agrees to it and further. By visiting this website, you represent and warrant to DIGITAL DENTAL FORUM that you have the right, authority and capacity to use the Website and agree to and abide by this Privacy Policy. You also represent and warrant to DIGITAL DENTAL FORUM that you will use this Privacy Policy in a manner consistent with any and all applicable laws and regulations.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 (“Data Protection Rules”) under the Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of information. The information collected from you could be categorized as “Personal Information”, “Sensitive Personal Information” and “Associated Information”. Personal Information, Sensitive Personal Information and Associated Information (each as individually defined under the Data Protection Rules) shall collectively be referred to as “Information” or “Personal Information” or “Personal Data” in this Policy.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000, rules made thereunder, and any other applicable statutes, as amended from time to time. This Privacy Policy does not require any physical, electronic or digital signature.

WHEN DOES THIS PRIVACY POLICY APPLY?

Our Privacy Policy applies to our use of any and all data collected by us in relation to your use of the platform and services offered by DIGITAL DENTAL FORUM. We have no control over the security of other sites on the Internet you might visit, interact with, or from which you buy products or services. This policy does not extend to any websites that are linked to from our Site. Our Privacy Policy does not apply to services offered by other companies or individuals that have separate privacy policies. We advise you to check the privacy policies of any such websites before sharing any data with them.

WHAT INFORMATION DO WE COLLECT?

The following information may be collected from you to facilitate your usage of our platform:

Personally Identifiable information:

Any information relating to an identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws.

User Account Information:

During the process of registering as a member on the Site, you may be required to provide certain personal information such as:

User Content:

Information submitted to discussion forums or Blogs on the platform is displayed publicly, and Users are advised to exercise care while choosing what information you wish to disclose. We have the right, but not the obligation, to monitor any activity and content associated with the Forum section of the site.

Transaction Data:

Any payments made using the platform will be made through a third party payment processor and shall be subject to such additional terms and conditions which such third party payment processor may prescribe from time to time. We do not process, store or transmit credit/debit or any other card related information. However, the transaction data may be processed for the purpose of scheduling, supplying any purchased services, keeping proper records of those transactions and in order to comply with accounting and tax regulation.

Usage Data:

When you as a user interact with the platform, we collect and process metadata to provide additional context about the way the platform and services are being used. The usage data may include your IP address, device type, Internet Service provider, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your use. The source of the usage data is our server software and our analytics tracking system.

Technical log data:

Like most digital services, our servers automatically collect information when Websites or Services are accessed or used and record it in log files. This log data may include the Internet Protocol (IP) address, the address of the web page visited within the site, browser type and settings, the date and time services were used, information about browser configuration and plugins, language preferences and cookie data.

Location information:

We receive information from you and other third-parties that helps us approximate your location. We may, for example, use an IP address received with your consent from your browser or device to determine approximate location. We may also collect location information from devices in accordance with the consent process provided by your device. We use this data for the purpose of ensuring the proper administration of our digital platforms and business, analyzing the use of the platforms and services, monitoring and improving our platforms and services, improving the user experience, preventing abuse, and assisting users with support inquiries.

Customer Support Information:

We may process information that you send to us, should you choose to submit a complaint/query to our support email. If you contact us, we may use your Transaction or Usage Information to respond and handle your request.

Product & Marketing communication:

We may process contact information that you provide to us for the purpose of opting into emails such as digests, newsletters, and activity notifications. This notification data may be processed for the purposes of sending you relevant information pertaining to our offerings or newsletters.

Service and transactional notifications:

We may, from time to time, send you messages and notifications about your account, service changes or new policies via email and/or other interactive messaging platforms. You can’t opt out of this type of “service or transactional” communication (unless you delete your account) as they contain necessary information pertaining to our platform/ Services and are required for performing our commitment to you.

Correspondence information:

We may process information that you choose to share with us if and when you communicate with us. The correspondence data may be processed for the purposes of communicating with you and record-keeping.

Survey Information:

We may periodically request information from our users via surveys. When Users participate in our surveys, we may request contact information (such as name and e-mail address). Our surveys are voluntary and are conducted in order to target advertising and content, to better understand members’ needs and opinions and to improve the platform.

COOKIE POLICY

What is a Cookie?

A cookie is small piece of data that is stored in your computer or mobile device. Like many websites, we use cookies and similar technologies to operate our services. Although most web browsers accept cookies automatically, many browsers settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your device. However some of our services may not function properly, for e.g. you will be logged out automatically if you close the browser. We use both session and persistent cookies to better understand how you interact with our platform and services to monitor aggregate usage patterns and to personalize the content we show you and remembering your lingual preference.

How we use cookies?

We continuously improve our platform and Services through the use of first party and third party cookies and other web analytics tools, which help us understand how our visitors use our services including our website, and other services, what webpages, features and functions they like and dislike, and where they may have run into problems which need to be addressed.

We may use cookies for the following purposes:

Analysis: We use cookies to help us analyze the usage patterns and performance of our website.

Payment and Fraud detection: We may use cookies to enable easy payment processing and to detect fraud, through our payment processor.

Integrations: We may use cookies in your browser to access and share content from third-party Integration Services that you may choose to enable.

Advertising: We may use cookies and similar tracking technologies of third parties, to learn how users interact with Ads so that ads on relevant topics that interest you can be shown to you.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.

Managing Cookies

Users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using the website, provided that, certain features of the website may not function properly without the aid of cookies.

You can still view our websites if you choose to set your browser to refuse all cookies; however, you may need to keep certain cookies enabled in order to access certain features on the site.

While we initially we use session based cookies, upon receiving your consent we use persistent cookies which serve to let users stay logged in for a longer period of time even after the browser is closed. “Session-based” cookies last only while your browser is open and are then deleted. “Persistent” cookies last until you or your browser deletes them, or they expire.

What data do the cookies track?

While cookies do not typically contain any personally identifiable information, they may be linked to personal information we store about you including:-

Basic Information: Email and User Name. This data collected under basic information is only used to make a user’s unique identity.

Location Information: We require information about your signup and current location which we receive from your IP address or device settings, to securely and reliably setup and maintain your account and to optimally provide our services to you.

Site Usage data: In order to operate our services, we keep track of how you interact with links across our services. This includes links in emails we send you and links in the any other pages you click. This information may be used by the algorithm to serve promotional messages as per your usage.

HOW WILL WE USE YOUR PERSONAL INFORMATION?

We will only use your personal data in a fair and reasonable manner, and where we have a lawful reason to do so. Any Personal Data provided by you will not be considered as sensitive if it is freely available and /or accessible in the public domain.
Our use of your personal data depends on the purpose for which you interact with us and the services you wish to avail from the platform. We may process your Personal Information for the following purposes:

1. Delivery of Services:
We use this information so that we can better develop our relationship with you. The information we collect is used principally to provide you with the service(s) you have availed and to let you know about any other services or allied offers which may be of interest to you. Postal and e-mail address information, for example, enables communication about the services offered and ordered, as well as the proper provisioning and billing of those services.

For instance we use this information to:

To maintain our Platform and enable you to avail the Services;
To allow you to participate in interactive features of our Service when you choose to do so;
To provide customer support;
To monitor your usage of our Platform and Services;
To maintain records and provide you with an efficient, safe and customized experience while using our services;
To detect, prevent and address technical issues;
To furnish your information to Service Providers to the extent necessary for delivering the relevant Services;
To verify your identity and prevent fraud or other unauthorized or illegal activity;
To fulfil any other purpose for which you may provide it;
For any other purpose with your consent.

2. Administrative Use:
Your personal information is used in various administrative aspects of our business operations. We may use personal information as follows; For instance we use this information to:

To provide you with the services you request and to properly identify you when you contact us
To bill and collect payments for services, to determine appropriate state and local payment of taxes and to protect our rights or property
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us
To comply with applicable laws, rules, and regulations.

3. Analytics and Research:
We may use your data for analytical purposes to help us improve our platform and services by transmitting such information to reputable third-party analytics service providers.

4. Communication:
We may use your personal information for the following purposes:

To provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
To dispatch transaction-related communications such as welcome letters, billing reminders, and purchase confirmations;
To notify you of any necessary information related to our Services, from time to time;
To provide you with news, special offers and general information about other products, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information; and
To notify you about changes to our Service.

DISCLOSURE OF INFORMATION:

We may share your personal data: (a) at your direction, with separate, specific notice to you, and with your consent; (b) with third-party service providers under appropriate confidentiality and data privacy obligations (for the purposes identified hereinbelow);

We may contract with third parties to contact you or offer services to you on our behalf. The categories of service providers and partners with whom we may share your data may include:

Hosting/infrastructure/storage providers
Payment processors
Analysis tools providers
Customer Support tools providers
Marketing and email providers
Internal communication tools providers

In certain instances, the third parties may require access to some of your personal information. Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that such third-party service providers are obligated to protect the confidentiality of your Personal Information and that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

1. Disclosure as required by law and for the protection of rights:

We reserve the right to disclose your personally identifiable information as and when required by law, when it is necessary for compliance with any legal summons, notices, orders, enquiries by law enforcement officials/ quasi-judicial authorities; to enforce applicable Terms of Service, to investigate, prevent, or take action regarding illegal activities, suspected fraud, security or technical issues, situations involving potential threats to the physical safety of any person or property to enforce or apply our agreements; in order to protect the rights, property, or safety of DIGITAL DENTAL FORUM, our users, or the public as required or permitted by law.

2.Disclosure where necessary for the purposes of administration:

We may compile statistics about the use of our Services including data on application of services, usage patterns, user numbers, user surveys and other information. All such data will be anonymised and will not include any personally identifying information. We may from time to time share such data with third parties such as prospective investors, affiliates, partners and advertisers. Data will only be shared and used within the bounds of the law.

If we do this, we require these third parties to respect the security of your information and to treat it in accordance with the law. In addition, all of our third-party service providers and other entities are required to take appropriate security measures to protect your personal information in line with our policies.

We do not allow our third-party service providers to use your personal information for their own purposes. We only permit them to process your personal information:

for specified and stated purposes, and
in accordance with our instructions.

2.2 Business Transaction

In the event that DIGITAL DENTAL FORUM goes through a business transition, such as in a merger, divestiture, acquisition or asset sale, reorganization, restructuring, and/or in the event the ownership or control of our Platform changes, our members’ personal information will, in most instances, be part of the assets transferred. Members may be notified of any such business transition via e-mail and/or notice on the site.

2.3 Other Disclosures

We may also disclose your Personal Data as follows:

to our subsidiaries and affiliates;
to contractors, Service Providers, and other third parties we use to support our business in compliance with the provisions of this Privacy Policy;
to fulfill the purpose for which you provide it;
for any other purpose disclosed by us when you provide the information; and,
with your consent in any other cases.

DATA SECURITY MEASURES AND SAFEGUARDS:

To protect against the loss, misuse and alteration of the information under our control, we have in place appropriate physical, electronic and managerial procedures. We limit access to your personal information to those employees, agents, contractors and other third parties only on an operational need to know basis. They will only process your personal information on our instructions and are bound by contractual confidentiality obligations and may be liable to face disciplinary action or termination for failure to meet these obligations.

We maintain strong security safeguards to ensure the security and confidentiality of Your information, protect against any anticipated threats to the security of your Personal Information, protect against unauthorized access to your information, and ensure the proper disposal of your Personal Information. We have adopted a comprehensive security policy that complies with laws and regulations and reflects industry standards. We have in place appropriate safeguards and security measures to protect the personal data you provide on this Platform against accidental or any other unlawful forms of processing.

Our security policy requires us to consistently monitor the risk of any threats to the administrative, technical, and physical safeguards we have put in place to protect your information. The safeguards include, at a minimum, firewalls and data encryption and restricting access to your Personal Information only to those employees who have a need to know such information to carry on our operations. These safeguards are reviewed and adjusted periodically based on ongoing risk assessments.

2. Review of our Security Practices:

We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems, from time to time.

Although we will endeavour to safeguard the confidentiality of your personally identifiable information and follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that we will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties. You are advised to take suitable precautions when transmitting to us data via the internet.

CHILDREN’S PRIVACY:

The services offered on the website, webpages etc. are intended for general audiences – we do not seek through our sites or Services to gather personal data from or about persons that are minors (i.e., not the age of majority). If you inform us or we are otherwise made aware that we have unintentionally received personal data from a minor, we will delete the information from our records.

YOUR RIGHT TO WITHHOLD PERSONAL INFORMATION

You are always in control of your information and are under no compulsion to disclose your personal information. However, please be aware in mind that if you don’t give us certain personal information, you may be unable to avail of our services or access the platform.

WITHDRAWING YOUR CONSENT:

You have the right to withdraw your consent to the use of your data, at any time.
To withdraw your consent for our use of your personal data please contact us at _________________________ and submit a request for deletion of your data from our systems. Although, deletion of Data is subject to reasonable limitations and such withdrawal of consent to use your data may limit our ability to provide services to you.
To withdraw your consent to receiving promotional emails from our end, please speak with a member of our team or use the unsubscribe function in any e-mail we send.

RETENTION OF YOUR INFORMATION

We will only keep your personal information for as long as necessary to fulfil the purposes for which we collected it. Provided that, in the case of certain kinds of data we will retain it for as long as we have your permission to keep it.
We may also need to keep it for other purposes including for satisfying any legal, accounting, or reporting requirements.
In any event, we will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy.

REVIEWING YOUR INFORMATION:

You can directly approach us to correct, amend, or delete inaccurate data by contacting our Support team at ___________________________.

It is also important to us that the personal information we hold about you is accurate and current. Therefore, please keep us updated of changes in your personal information by communicating the same to our team.

INTERNATIONAL USERS

We collect, process and maintain Your Information in the Republic of India, where privacy laws may not be comparable to those of your home country. If you are using the site from outside of India, by providing Your Information to us you are consenting to the transfer of Your Information to India for processing and maintaining in a manner consistent with this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY:

DIGITAL DENTAL FORUM may update this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to your email address or by placing a prominent notice on our site.

GRIEVANCES:

Any grievance relating to illegal use, abuse, or complaint regarding your information related to our services may be reported to our Support Team at digitaldentalforum@gmail.com

If you would like to contact us for any reason regarding our privacy practices, please call, write, or email us at the following address:

E- Mail: digitaldentalforum@gmail.com

Postal Address: ROOM NO. 1, “B” BLOCK, CUSROW BAUG, SHAHID BHAGAT SINGH ROAD, COLABA, MUMBAI, 400001

WHEN DOES THIS PRIVACY POLICY APPLY?

WHAT INFORMATION DO WE COLLECT?

COOKIE POLICY

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